Job description:

As an optometry assistant, you will be responsible for providing all our patients with an outstanding customer service experience from the moment they arrive at the clinic. You will also work closely with our team of eyecare professionals, who will rely on you to support customers throughout the clinic, in an atmosphere of trust and friendliness where employees are encouraged to develop at their own pace

Tasks and responsibilities:

-Welcoming customers with care

-Make the preliminary eye tests

-Schedule appointments for optometrists, and issue reminders and confirmations

-Open and update patient files

-Promote the various Opto-Réseau services

-Work in collaboration with the clinic team

-Evaluate and identify patients' needs with regard to the choice of frames and ophthalmic lenses based on their prescription

-Determine the specifications of eyeglasses or contact lenses based on a prescription

-Analyze patients' eyeglasses or contact lenses using optical instruments 

-Carry out billing in accordance with the policies and procedures in place

-Any other tasks required for the running of the clinic.

Qualities and skills:

-Experience in optics (an asset)

-Organizational and administrative skills

-Good knowledge and use of computers and IT systems

-Strong communication and customer service skills

-Discretion and professionalism

-Team player