1. Customer Service (Front Counter & Cash Register)

• Greet customers politely and professionally.

• Take orders at the counter and provide advice on products and promotions.

• Handle cash register operations (processing payments, giving change, managing card payments).

• Deliver orders and ensure customer satisfaction.

2. Order Preparation (Kitchen Area)

• Prepare food items according to standardized procedures.

• Prepare side items, including assembling and topping fries.

• Strictly apply food hygiene and safety rules (hand washing, wearing gloves, temperature control).

3. Cleaning and Maintenance

• Maintain cleanliness of the workstation (work surfaces, equipment) and dining area (tables, floors, trash bins).

• Clean kitchen equipment according to a defined schedule (fryers, grills).

• Perform dishwashing duties (cleaning dishes, utensils, and containers).

4. Inventory and Supply Management

• Store deliveries (fresh products, packaging, beverages).

• Prepare and store products in cold storage or at room temperature as required.

• Monitor stock levels and report needs to the supervisor.

5. Compliance with Standards and Teamwork

• Work as part of a team in coordination with other staff, managers, and kitchen teams to ensure smooth service, especially during peak hours.

• Strictly follow brand standards for quality, speed, and cleanliness.

• Apply safety procedures (fire safety, evacuation, equipment handling).

Skills and Required Qualities

• Physical stamina and stress resistance: standing work, fast-paced environment, peak activity periods.

• Strong customer service skills and courtesy: constant interaction with customers.

• Team spirit and effective communication skills.

• Dexterity and speed of execution.

• Reliability and punctuality.

• Strict adherence to hygiene rules (HACCP training is often provided on site).