We’re looking forward to welcoming you in our centres once again! While we’re waiting for our centres to reopen, we’ve done everything in our power to reconsider the way we shop. Our goal is to provide you with a controlled, safe shopping environment as soon as you arrive.
Given that prevention is the best medicine, we’ve established numerous safety measures to maintain social distancing, manage risks associated with group gatherings, ensure the safety of our seniors and create a safe environment both for our customers and our employees. To reach our objectives, our team will be on-site to:
You’ll find more details below on what to expect for your upcoming shopping visit.
To ensure everyone's safety, care is taken to follow instructions and comply with current government requirements.
For this reason, face coverings are now required to enter and circulate in the shopping centre.
Your safe shopping experience will start as soon as you enter our parking lot. As you approach the centre, look out for our signs and make sure that you follow indications up to the entrance, where a screening process will be carried out to ensure everyone’s safety.
We’ve adapted our common areas to provide safe spaces throughout the centre, and to ensure our compliance with the latest government guidelines. To reduce the risk of spreading the virus and to eliminate social gatherings, clear directional signage has been installed to guide your circulation on the premises, and access to certain common areas has been temporarily closed or restricted.
Similarly to our common areas, our public restrooms have been adapted to avoid the spread of the virus. As such, by limiting contacts and using social distancing measures, our team will be able to offer you a clean, safe environment.
Our information desk will be accessible again to help you enjoy your visit. Our teams on duty will be happy to guide you and answer any questions you may have. In addition to be protected by appropriate measures, our customer service employees will be especially trained to assist you in these uncertain times, in order to ensure your protection and theirs.
We care about your health and the health of our employees. For this reason, we’ve implemented a Code of conduct as a reminder for visitors to follow safety measures in place. You can dowload our Code of conduct by clicking here: https://bit.ly/actionplan_reopening
You don’t need to remember these rules, as we’ll have many signs posted throughout our shopping centre as reminders.
As you are aware, news change very quickly lately; we think it’s important that we keep you informed on the latest developments regarding the reopening of our shopping centres. Visit our website and our Facebook page, and read our newsletter to get the latest updates on the situation as well as our implemented measures.
We thank you in advance for following all safety measures. Here is a snapshot of the various signs that you will see in our shopping centre, to help you get familiar with your new way of shopping.